Last Updated: September 26, 2025
Effective Date: October 1, 2025
Welcome to the official Enerzoom website (hereinafter referred to as the "Website"). This Website is operated by [Enerzoom Company] (hereinafter referred to as "we", "us", or "Enerzoom").
Before using this Website or purchasing our products, please carefully read and fully understand these Terms of Use (hereinafter referred to as the "Agreement"). By clicking "Agree", browsing the Website, placing an order, or using any function of the Website, you acknowledge that you have read, understood, and agreed to be bound by all terms of this Agreement.
1. Definitions
- "Website" refers to the official Enerzoom website.
- "Products" refers to all goods displayed and sold on this Website, particularly Type-C data charging cables featuring the 12 constellations design elements.
- "User" or "You" refers to any individual or entity that accesses, browses, or uses this Website.
- "Intellectual Property Rights" refers to all copyrights, trademarks, patents, design rights, domain names, database rights, know-how, and any other form of proprietary rights.
2. Account Registration and Security
2.1 Account Creation: To make purchases, you may need to create an account and provide accurate and complete information.
2.2 Accuracy of Information: You are responsible for maintaining the accuracy of your account information and updating it promptly if any changes occur.
2.3 Account Security: You shall bear full responsibility for your account password and all account activities. If you detect any unauthorized use of your account, please notify us immediately.
3. Products and Orders
3.1 Product Descriptions: We will make every reasonable effort to ensure the accuracy of product information (including images, descriptions, and prices) on the Website. However, due to differences in display devices, there may be slight color variations between the actual product and the images shown.
3.2 Order Confirmation: Any order you submit on this Website constitutes an offer to purchase. The order confirmation email we send to you only indicates that we have received your order and does not constitute acceptance of your order. We formally accept your order, and a binding sales contract between us is formed, only when we ship the product and send you a shipment confirmation email.
3.3 Pricing and Payment: All product prices are as displayed on the Website at the time of order submission. You agree to pay the order amount, as well as any applicable taxes and shipping fees. We reserve the right to refuse or cancel any order that is suspected of fraud or contains errors.
4. Return and Refund Policy
4.1 Right to Return: If you are not satisfied with the purchased product, you may return the product (along with its original packaging, accessories, and invoice) within 30 days of receipt, and we will provide you with a refund.
4.2 Quality Issues: If the product has quality defects, please contact our customer service. We will offer a replacement or refund based on the specific situation.
4.3 Inapplicable Situations: The return and refund policy does not apply to the following cases:
- Products that have been used or damaged.
- Products damaged due to improper use or storage.
- Products returned with incomplete packaging, accessories, or free gifts.
5. Intellectual Property Rights
5.1 Website Content: All content on this Website, including but not limited to text, images, graphics, logos, designs, and source codes, is protected by intellectual property rights and owned by us or our licensors. Without our prior written permission, you may not use (including but not limited to copying, distributing, displaying, mirroring, uploading, or downloading) such content in any manner.
5.2 Product Design: The appearance designs, patterns, color schemes, and related logos of Enerzoom products (especially the 12 constellations series charging cables) are important intellectual property rights of ours and protected by law. Without our prior written permission, no entity or individual may reproduce, copy, manufacture, or sell such designs without authorization.
5.3 User-Generated Content: If you upload content (such as reviews or images) to this Website, you grant us a worldwide, non-exclusive, royalty-free, and sublicensable right to use such content for any purpose related to our business, including but not limited to product promotion and marketing.
6. User Conduct Rules
When using this Website, you agree not to engage in any illegal, harmful, fraudulent, or rights-infringing activities, including but not limited to:
- Uploading or distributing any illegal, false, defamatory, insulting, or obscene information.
- Infringing on any third party’s intellectual property rights or other legitimate rights and interests.
- Interfering with or disrupting the normal operation of this Website.
- Attempting to access any part of this Website or related systems without authorization.
7. Disclaimers and Limitation of Liability
7.1 Disclaimers: This Website and its products are provided "as is". We make no express or implied warranties regarding the uninterrupted or error-free operation of this Website, or the fitness of the products for a particular purpose.
7.2 Limitation of Liability: To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages (including but not limited to loss of profits, loss of data, etc.) arising from the use or inability to use this Website, or the purchase and use of our products.
8. Applicable Law and Dispute Resolution
8.1 Applicable Law: The formation, validity, interpretation, performance, and dispute resolution of this Agreement shall be governed by the laws of the People’s Republic of China.
8.2 Dispute Resolution: Any dispute arising from or in connection with this Agreement shall first be resolved through friendly negotiation between the parties.
9. Modifications to the Agreement
We reserve the right to modify this Agreement at any time in light of business development and changes in laws and regulations. The revised Agreement will be posted on this Website, with the revision date indicated. We recommend that you review this Agreement periodically. Your continued use of this Website after the modifications shall constitute your acceptance of the revised Agreement.
10. Contact Us
If you have any questions about these Terms of Use, please contact us through the following channels:
- Email: [team@enerzoom.com]